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View Full Version : Is this true?


ejj242
07-05-2007, 01:46 PM
If a cx purchases (ebay) his own equipment and activates, he is still subject to a deposit and the epuipment is dtv's. tell me it isn't so.

Jamber
07-05-2007, 03:19 PM
No you can buy your receivers if you want. MSRP is $99 for say a D12 the retailer would get a $59 CB and end up with $41. (Big Whoop)

ejj242
07-05-2007, 03:55 PM
today, I spoke with DTV csr and she said even if you purchase the equipment the moment you activate the ird's become property of DTV. Is she full of ^%&#, or right?

dragon002
07-05-2007, 05:17 PM
No , the access cards become the property of DirecTv.

vegassatellite
07-05-2007, 07:51 PM
today, I spoke with DTV csr and she said even if you purchase the equipment the moment you activate the ird's become property of DTV. Is she full of ^%&#, or right?

Any competent attorney can argue their way out of that one. DTV would have to be informing the customer of that stipulation every time they activate an owned receiver. Transfer of ownership upon activation isn't something that can be "reasonably assumed" to be the case. Without a written contract, DTV couldn't ever assert an ownership interest in that receiver. So if Joe Blow calls up and says "hey I have a dish and my own receiver, turn me on", no written contract exists.

dragon002
07-05-2007, 08:02 PM
But unless you agree to the terms...they no turn you on!!! Vegas, they do have an interest in the IRD, It wont work without THEIR access card! Without that card the IRD is a door stop.

BTW , I can see the cx buying a reciever on E-bay.............BUT a d-12???????????? did it have a card?

vegassatellite
07-05-2007, 08:20 PM
The customer still holds the power. If they tell a cx that he has to relenquish ownership rights in that receiver if he wants to be turned on, he is likely to tell them to get effed. Most likely, they won't be including that in the list of disclosures.

The customer can always sell that receiver to someone else. You'd be a fool to buy something only to give it away to DirecTV. I'd tell them they can have ownership in that receiver if they start my account with a $99 credit towards programming.

dragon002
07-05-2007, 08:42 PM
Dude, Im not argueing...just stating reality.

I OWN all mine.

ejj242
07-05-2007, 11:23 PM
This is for a cx that had a bankruptcy and dtv wanted 200 deposit. Obviously, we are looking at ownership without contract for a h20 and a slimline. He is a friend and I want to help him, but Dtv spooked me with the talk of their ownership of the equipment. So, your saying when activated the card becomes theirs. Well, this sounds funny with the amount of ird's on ebay. Why do they have no control of their ird's?

Sauk Valley Sat
07-06-2007, 06:40 AM
I believe they have always claimed ownership of the cards. Not the equipment untill recently. When I first got a dTV system it was stated that ownership of the card remained DTV's and I would have to return it if I ever disco'ed. They just never followed through with it. It was always understood that after the customer fulfilled his commitment the equipment was his. I suppose it could be argued that they are under no obligation to activate old equipment but they certianly don't own it.

dragon002
07-06-2007, 08:19 AM
They just came out with the d-12....how are they old?

Also If he crapped out on the credit check for a lease, hed still have to pony up 200 for programming. That is what the 200 is for , so you dont stiff them on the programming.

Skiid
07-06-2007, 11:09 AM
I activated a buy down DTV D-12 the other day that the customer purchased. I explained everything to the CSR and she wanted to speak to the customer. She only asked for his SSN, no CC. I got back on with her and right when we were finishing up she reminded me to let the customer know that it was a 12 month comittment. I asked her if she had heard me state at the beginning of the conversation that this was a cash and carry, that the customer was purchasing the equipment from me, the retailer, and paying for the installation. She said that wasn't possible but transfered me to someone else who hung up on me because she couldn't deal with it. I called back and after another 40 minutes finally gave up becasue they can't figure this out. I got back to the store and called my DTV area sales rep and he assured me that I was correct, that a customer can purchase their equipment outright (at the suggested MSRP) and pay for the install and not be required to complete a comittment. He said if the cusotmer cancels and is charged back that he will intervene and have it fixed. He agreed that DTV CSRs need to get more informed.

Jamber
07-06-2007, 11:36 AM
This is for a cx that had a bankruptcy and dtv wanted 200 deposit. Obviously, we are looking at ownership without contract for a h20 and a slimline. He is a friend and I want to help him, but Dtv spooked me with the talk of their ownership of the equipment. So, your saying when activated the card becomes theirs. Well, this sounds funny with the amount of ird's on ebay. Why do they have no control of their ird's?



Now I see, why didn't you say they were signing up under (what I call) the DTV FFA. They pay$200 up front, and DTV buys the receiver back with $5 a mo. credits on their bill. In their world, they own the box. In DN world, the customer buys the box and still gets the credits.
Sell them Dish. They'll own it and you'll have less at risk. With Direct on this deal you can get CB on the commisions AND the $200 they credit the customer with. I really won't do it.

garys
07-07-2007, 04:03 PM
P-10 informed me that the customer no longer owns any of the equipment, even if I sell it to them. I checked with other distributors and was informed exactly the same.
Major reason why I no longer sell their equipment. Its another way to control the dealer or retailer. Not on my time though.
I'm glad I do other business other then satellite anymore. At least I make money and don't have to chase my funds and chargebacks and 3rd party contracts and ignorant CSR's.
Free...free at last!

DoctorBob
07-08-2007, 02:01 PM
There are no charge back's on this job...